To initiate a tailor-made tour with Vita Calabra Tours, travelers should first complete our survey (CLICK HERE) to gather essential travel information. After submitting the form, a Vita Calabra Tours travel specialist will contact you within 24-48 hours. While not mandatory, a follow-up phone call, which we may invite you to, can be incredibly useful for understanding your needs. Within 7-10 days of your request, you’ll receive a customized tailor-made tour proposal, tailored to the information gathered in the initial phase.

If the proposal from our travel designer meets your needs, we will proceed to the booking phases, which include signing the travel contract and making a 30% deposit of the total tour cost.

There’s no minimum or maximum duration for our tailor-made tours. As this service is fully customized, travelers have complete freedom to decide the length of their journey according to their preferences.

Vita Calabra Tours warmly welcomes solo travelers. We believe every journey is a personal exploration and we are here to make it special for you. If you’re interested in a tour, we encourage you to fill our survey CLICK HERE, or reach out to us directly at [email protected]. We will be delighted to craft an experience that suits your individual preferences and ensures you enjoy the best of Calabria on your terms.

While travel insurance is not a mandatory requirement to join our tours, we highly recommend obtaining private travel insurance. It’s always wise to have coverage for medical care, lost luggage, and unforeseen tour cancellations due to emergencies. Your peace of mind is important to us. If you have any questions or need assistance regarding travel insurance or other concerns, please don’t hesitate to contact us at [email protected]. We’re here to ensure that your journey with us is both memorable and secure.

For Tailor Made tours, there’s no set rule for how far in advance you need to book. However, last-minute bookings may face limitations in terms of availability of accommodations, experiential activities, drivers, and other services. Moreover, costs for last-minute requests might be higher. Our advice is to book your tailor-made journey well in advance to enjoy all the possible advantages that come with ample planning time.

Our cancellation policies are stated in the booking form and in the travel terms and conditions, which are as follows:

30% non-refundable deposit due at the time of confirmation.
50-46 days before arrival: 50% penalty.
45-31 days before arrival: 75% penalty.
30 days or less before arrival: 100% penalty.

Note: Cancellations must be requested via email at [email protected] and it is necessary for the tour operator to respond with an official confirmation of receipt of the cancellation request. If you do not receive a confirmation email within 24-48 hours of your cancellation request, please contact the tour operator again, either via email or by phone at the number listed in our contacts, to ensure that your request reaches our office. Once the cancellation receipt is confirmed by email, the cancellation policies included in these FAQs and in the travel contract will apply.

We accept payments via bank transfer and most major credit cards, including Visa, Mastercard, and American Express. Our payment process is secure and adheres to international security protocols. Please note that credit card payments incur an additional fee of 4.5%. Rest assured, we’ll make sure your payment process is smooth and secure.

At Vita Calabra Tours, we do not charge a fee for creating a tailor-made tour proposal. We believe in offering a seamless and enjoyable planning experience without additional costs. Once you reach out to us with your ideas and preferences, we’ll work diligently to design an itinerary that suits your interests and budget. This initial proposal is our way of introducing you to the unique experiences we can create, with no obligation on your part until you decide to book the tour.

A tailor-made tour by Vita Calabra Tours is entirely customizable to meet your needs, whether you are a solo traveler or planning a trip for your entire family, friends, cousins, and neighbors. We are always happy and able to accommodate your specific requirements. However, for optimal tour experience, we recommend not exceeding a total of 20 people.

The inclusion of a tour leader in our tailor-made tours is not automatic but can be requested. We are flexible in accommodating this feature based on your specific needs and preferences for the tour.

Flights are not included in our tours. Nonetheless, we are more than willing to offer necessary information and guidance, ensuring clients can secure suitable flight options through their trusted travel agents.

During our tours, we offer private transfers, including minivans, minibuses, sedans, or SUVs, ensuring comfort and convenience. Vita Calabra Tours employs only qualified professionals with the appropriate licenses, adhering strictly to current passenger transport regulations. In some cases, particularly in destinations with robust transportation infrastructure, our travel specialists might recommend using high-speed trains or domestic flights for transfers between distant locations, to optimize your travel experience.

If you’re interested in an Ancestry tour, you can request genealogical services when filling out our survey (CLICK HERE). For genealogical research without a tour, contact us via our “Get in Touch” page (CLICK HERE) or email us at [email protected].

Over decades, we’ve helped many people connect with their roots in Southern Italy. A genealogical tour varies case by case, largely depending on the accuracy of the client’s information. Fortunate instances may lead to discovering distant relatives, ancestral homes, and historical documents. Our expert genealogists collaborate with local authorities and churches to gather as much information as possible, before, during, or after a tour.

A genealogical tour remains one of the most beautiful experiences one can have in life. Breathing the same breeze as your ancestors, seeing the places where they lived, the landscapes they admired, and the traditions they left behind creates a profound connection to your heritage. It’s a romantic journey that transcends time, allowing you to walk in the footsteps of those who came before you and to feel the essence of your family’s history.

The cost of genealogical research varies based on several factors. If you’re interested in conducting research and need assistance, please contact us through our contact form CLICK HERE or email us at [email protected].

Vita Calabra Tours is an ethical tour operator deeply committed to sustainable tourism. Our sustainability values are encapsulated in our ‘Sustainability Policy‘, which details how we strive to respect the environment, local territories, traditions, animals, and people. For more information on our sustainable practices, please contact us at [email protected].

If you haven’t found the answer you’re looking for, we are more than happy to address any doubts or requests. Please feel free to reach out to us through our GET IN TOUCH page or via our email at [email protected], and we’ll assist you promptly.